Last Updated: 26.01.2026

This policy outlines how I collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What I Collect
I only collect what I need to do the job. This typically includes:
Identity Data: Your name, username, or similar identifier.
Contact Data: Billing address, email address, and telephone number.
Technical & Usage Data: Internet protocol (IP) address, browser type, time zone setting, and operating system.
Behavioral Data: How you interact with my website (e.g., clicks, scrolls, and heatmaps) to help me improve the user experience.
Project Data: Access to your website backend, Google Analytics, and Search Console (as agreed in our Client Agreement).

2. How I Collect It
Direct Interactions: You give me your data by filling in forms on my site (like the Contact page) or by corresponding with me via email.
Automated Technologies: As you interact with my website, I automatically collect Technical Data using cookies and analytics tools like Google Analytics and Microsoft Clarity.

3. How I Use Your Data
I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances:
To Perform the Contract: To deliver the SEO strategy, audits, and consulting you hired me for.
To Invoice You: To manage payments and collect money owed.
To Improve My Site: Using analytics to see how people use Digital Indie so I can make it better.
To Keep in Touch: Sending you updates or newsletters via my CRM (only if you’ve opted in).

4. Who I Share Your Data With
I am not in the business of selling your data. However, I do share data with trusted third parties who help me run the business infrastructure:
Hosting & Infrastructure:
SiteGround & VentraIP: These are the providers where my website and domain live. They process technical data to keep the site online and secure.
Operations & Finance:
Square: I use Square to securely process payments and send invoices. Your payment details are handled directly by their secure systems.
Xero & Google Workspace: I use Xero for invoicing and financial management, and Google Workspace for email and file storage.
ClickUp: Platform I use to track the progress of our work together.
Analytics & Performance:
Microsoft Clarity & Google Analytics: I use these to understand how users interact with the website (e.g., heatmaps and session usage). This data is typically anonymised.
Marketing & Communication:
Brevo: I use Brevo to manage my email lists and send newsletters. If you subscribe, your name and email are stored here.
Professional Advisers: Lawyers, bankers, auditors, and insurers (if absolutely necessary).
Legal Requirements: If required by law or a regulatory authority.

5. International Transfers
Some of my external third parties (like Brevo or Microsoft) serve data globally. Whenever I transfer your personal data out of Australia, I ensure a similar degree of protection is afforded to it by working with reputable providers who adhere to strict data protection standards (like the GDPR).

6. Data Security
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. I limit access to your personal data to those agents and contractors who have a business need to know.

7. Your Legal Rights
Under certain circumstances, you have rights under Australian data protection laws in relation to your personal data, including the right to request access, correction, or deletion of your personal data.

8. Contact Me
If you have any questions about this privacy policy, please contact me:
Email: hello@digitalindie.com.au
Postal Address: PO BOX 83
Golden Beach LPO
QLD 4551